Terms & Conditions
Terms & Conditions – Website Development Services
Terms & Conditions – Website Development Services
1. Payment Terms
- A 50% advance payment is required before the start of any project.
- The remaining 50% balance must be paid before transferring the website to the client’s domain and server.
2. Project Hosting & Ownership
- The website will be developed on our server.
- Ownership and transfer of the website will only occur once full payment has been received.
3. Additional Work
- Any additional pages, functionalities, or features not included in the initial quotation or project scope will incur extra charges.
- A new estimate will be provided for such work before implementation.
4. Revisions
- Each project includes up to 3 revisions.
- Additional revisions will either be charged separately or negotiated based on scope.
5. Major Redesign Requests
- If the client requests a complete redesign of the website after the first revision, this may be treated as a new project with revised pricing.
6. Price Adjustments for Redesigns
- In case of redesign or major structural changes, the project price may change depending on the new requirements.
7. Post-Launch Support
- After project completion, clients will receive 3 months of free technical support (bug fixes, error handling, server-related issues).
- The free support does not include adding new pages, blogs, features, or other enhancements. These will be billed separately.
- If the client breaks the site from their side (e.g., by installing incompatible plugins, editing core files, or making unauthorized changes), extra charges will apply for fixing, even during the free 3 months technical support period.
- Note: The 3 months free support does not apply to Shopify projects. For Shopify, ongoing support/maintenance is billed separately.
8. Project Cancellation
- If the client becomes unresponsive for 30 consecutive days without prior notice or valid reason, the project will be considered cancelled.
- The project files will be permanently deleted from our server.
- If a client behaves disrespectfully or sets unrealistic expectations and argues over them, we reserve the right to cancel the project from our side.
- If the project got canceled for any reason, the advance payment will not be refunded, as time, effort, and resources have already been invested, the advance payment will not be refunded.
9. Timeline & Delays
- We will provide an estimated timeline for project completion.
- Delays caused by the client (e.g., late submission of content, unresponsive communication) may extend the timeline without affecting payment schedules.
- If the project has been completed from our side, but the client delays it through late responses or without a valid reason, we will consider the project as completed. In that case, the three months of free support (if applicable) will begin from that date.
10. Content Responsibility
- The client is responsible for providing all necessary text, images, and content unless otherwise agreed.
- We are not responsible for copyright issues arising from client-provided materials.
- For e-commerce projects, we will add up to 5 products as part of the initial setup. For blog-based projects, we will add up to 5 blogs. Any additional products or blog posts beyond this limit will incur extra charges.
11. Intellectual Property Rights
- Upon full payment, the client will own the website design and content.
- However, we may showcase the completed project in our portfolio or marketing materials unless otherwise agreed.
12. Third-Party Services
- Any third-party costs (hosting, plugins, themes, licenses, payment gateways, etc.) are the responsibility of the client, unless explicitly included in the quotation.